Bareilly Police Website – Comprehensive Legal Document

1. Terms of Use

1.1 Acceptance of Terms

By accessing and using the Bareilly Police website and its citizen portal (the "Website"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use this Website.

1.2 Website Development & Ownership

• This Website has been developed by VinkuraAI in collaboration with Bareilly Police.
• VinkuraAI has ONLY developed the website and its citizen portal – they are not responsible for any content, policies, or actions taken by Bareilly Police.
• The Website source code is jointly held by both VinkuraAI and Bareilly Police.
• Website maintenance, updates, and admin panel operations are managed by the Technical Cell, Bareilly Police.

1.3 Permitted Use

• This Website is intended for lawful purposes only.
• Users must provide accurate information when using any services.
• Users are prohibited from attempting to breach security, hack, or misuse the Website.
• Automated data extraction, scraping, or bot usage is strictly prohibited.

1.4 User Responsibilities

• Users are responsible for maintaining the confidentiality of their account credentials.
• Users must not engage in any activity that could damage, disable, or impair the Website.
• Users must comply with all applicable laws and regulations while using the Website.

2. Privacy Policy

2.1 Data Collection

• We collect only necessary information required for providing police services.
• Personal information is collected when you voluntarily submit it through forms or services.
• Technical information (IP addresses, browser types, usage patterns) may be collected for security and improvement purposes.

2.2 Data Storage & Protection

• VinkuraAI does NOT save any user data.
• All user data is stored on a Supabase-powered database with comprehensive security protections.
• Data is encrypted during transmission and storage.
• Access to personal data is restricted to authorized personnel only.

2.3 Data Usage

• Personal information is used solely for providing requested police services.
• Data may be shared with relevant government authorities as required by law.
• We do not sell, trade, or transfer personal information to third parties for commercial purposes.

2.4 Data Retention

• Data is retained as per Government of India guidelines and legal requirements.
• Users may request data deletion subject to legal and regulatory obligations.

3. Disclaimer

3.1 AI-Generated Content Disclaimer

• CRITICAL NOTICE: This website may use AI-powered features for information and assistance.
• VinkuraAI and Bareilly Police are NOT responsible for any incorrect, incomplete, or misleading information provided by AI systems.
• Users MUST cross-check all AI-generated information and advice before taking any action.
• AI responses are for informational purposes only and do not constitute official police advice or legal guidance.

3.2 Service Limitations

• If your specific problem is not solved through this portal, neither Bareilly Police nor VinkuraAI bears responsibility.
• This Website is a supplementary service and does not replace traditional police services.
• Emergency situations should be reported through official emergency numbers (100, 112).

3.3 General Disclaimers

• Information on this Website is provided "as is" without warranties of any kind.
• We do not guarantee uninterrupted or error-free operation of the Website.
• External links are provided for convenience – we are not responsible for third-party content.
• Technical issues, server downtime, or connectivity problems are beyond our control.

3.4 Legal Disclaimer

• This Website does not provide legal advice.
• For legal matters, consult qualified legal professionals.
• Police actions and decisions are governed by applicable laws and procedures.

4. Limitation of Liability

4.1 VinkuraAI Liability Limitations

• VinkuraAI's role is limited to website development and technical services only.
• VinkuraAI is not liable for any decisions, actions, or inactions by Bareilly Police.
• VinkuraAI is not responsible for the accuracy of content provided by Bareilly Police.
• VinkuraAI is not liable for any damages arising from website usage.

4.2 General Limitations

• Neither Bareilly Police nor VinkuraAI shall be liable for indirect, consequential, or punitive damages.
• Total liability, if any, shall be limited to the extent permitted by Indian law.
• Force majeure events (natural disasters, government actions, etc.) absolve parties of liability.

5. Intellectual Property Rights

5.1 Website Content

• All content, except user-generated content, is owned by Bareilly Police.
• VinkuraAI retains rights to the technical framework and code architecture.
• Unauthorized reproduction or distribution is prohibited.

5.2 User-Generated Content

• Users retain ownership of content they submit.
• By submitting content, users grant necessary licenses for service provision.
• Users are responsible for ensuring they have rights to submitted content.

6. Compliance with Indian Laws

• Information Technology Act, 2000
• Indian Penal Code, 1860
• Code of Criminal Procedure, 1973
• Right to Information Act, 2005
• Personal Data Protection Bill (when enacted)
• All other applicable Central and State laws

Jurisdiction: All disputes shall be governed by Indian law. Courts in Bareilly, Uttar Pradesh shall have exclusive jurisdiction.

7. Grievance Redressal Mechanism

7.1 Technical Issues

• Contact: founder@vinkura.in
• Entity: VinkuraAI Technical Team
• Response Time: 48-72 hours

7.2 Service-Related Issues

• Contact: Technical Cell, Bareilly Police
• Visit: Bareilly Police Headquarters
• Phone: [Official Police Contact Numbers]

7.3 Escalation Process

1. Direct contact as mentioned above
2. Senior Police Officers, Bareilly
3. District Magistrate, Bareilly
4. State Information Commission (for RTI matters)

7.4 Response Timeline

• Acknowledgment: Within 48 hours
• Resolution: Within 15 working days (subject to complexity)
• Status updates will be provided for complex issues

8. Security Measures

8.1 Technical Security

• SSL/TLS encryption for all data transmission
• Regular security audits and updates
• Multi-factor authentication for admin access
• Regular backup and disaster recovery protocols

8.2 Data Security

• Role-based access control
• Audit logs for all data access
• Regular security training for personnel
• Incident response procedures

9. Cookies and Tracking

9.1 Cookie Usage

• Essential cookies for website functionality
• Analytics cookies for performance improvement (with user consent)
• No third-party advertising cookies

9.2 User Control

• Users can manage cookie preferences through browser settings
• Disabling cookies may affect website functionality

10. Accessibility

• Website designed to be accessible to users with disabilities
• Compliance with Web Content Accessibility Guidelines (WCAG)
• Alternative formats available upon request

11. Updates and Modifications

• These terms may be updated periodically
• Users will be notified of material changes
• Continued use constitutes acceptance of updated terms
• Regular updates for security and functionality
• Scheduled maintenance notifications will be provided
• Emergency maintenance may occur without notice

12. Contact Information

For Technical/Code Related Issues:

• VinkuraAI
• Email: founder@vinkura.in
• Subject: "Bareilly Police Website – [Issue Type]"

For Police Services/General Issues:

• Technical Cell, Bareilly Police

13. Final Provisions

• If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full force.
• These terms constitute the entire agreement between users and the service providers.
• Failure to enforce any provision does not constitute a waiver of that provision.